Home FAQ's

Product & Shopping FAQs

What types of printers do you sell?

We offer inkjet, laser, wireless, and all-in-one printers from leading global brands, suitable for home, office, and business use.

Do your printers come with a warranty?

Can I compare different printer models before buying?

Do you sell genuine ink and toner cartridges?

How do I know which printer is best for home or office use?

Do you offer eco-friendly or cost-saving printer options?

Can I buy printer accessories like paper trays, cables, or stands?

Are refurbished or budget printers available?

Do you provide bundle offers (printer + ink/toner)?

How do I check product availability before ordering?

Ordering & Delivery FAQs

How can I place an order on Spell Prints?

Just browse products, add items to your cart, and checkout securely using our simple order process.

Do you offer nationwide shipping?

Can I track my order after purchase?

What is your return and refund policy?

How long does delivery usually take?

Do you offer same-day or express delivery?

Can I change my delivery address after placing an order?

What happens if my order arrives damaged?

Do you ship internationally?

Can I schedule delivery for a preferred date?

Setup & Support FAQs

Do you provide printer setup assistance?

Yes, we offer setup guides and professional support to help you get started quickly.

How do I connect my printer to Wi-Fi?

What should I do if my printer shows “offline”?

Can I get help with installing printer drivers?

How do I reset my printer to factory settings?

Why is my printer not recognizing the cartridge?

How do I fix paper jam issues?

What should I do if my printer prints blank pages?

Can I connect my printer to a mobile phone or tablet?

Do you offer remote troubleshooting or on-site support?

Payment & Customer Care FAQs

What payment methods do you accept?

We accept credit/debit cards, UPI, net banking, and popular wallets.

Is my payment information safe?

Do you offer EMI or installment options on printers?

Can I use discount codes or promo coupons?

Will I get an invoice with my order?

Do you charge any hidden fees at checkout?

How can I contact customer support?

What are your customer support hours?

Do you provide live chat support for quick help?

How do I give feedback or raise a complaint?

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